Shipping & Returns

Returns & Exchanges

Within 30 days

Please email us at info@officialsdepot.com with the following

1- Order Number
2- Name 
3- Items to be returned/exchanged
You will receive a pre paid return shipping label within 48 hours. Once items are received you will be credited back amount within 2-3 business days.
*All embroidered & custom items not eligible for returns
*Exchanges - return shipping to us and new shipping cost to you,  no additional fee
*Returns - return shipping to us at no cost, full re-imbursement of item(s) minus original shipping fee. (If FREE Shipping was selected, original shipping re-imbursement will be based on weight)
Wholesale
Please email us at info@officialsdepot.com with the following
1-Items needed
2-Quantity 
Shipping Times
Most items ship within 24 hours from Houston, TX. Some items like embroidered items and custom logos take additional days ( approximately 5-7 business days)